Monthly Direct Debit
Spread the cost and save 5%
If you’re looking for a payment method that’s simple to use, helps you budget and saves you money, Direct Debit could be for you.
- We’ll give you a 5% discount off your unit price
- You can spread the cost evenly throughout the year
- It’s easy to manage
- You choose the payment date
- It’s so simple and easy to budget – which means it’s the most popular choice of payment with our customers
- It’s quick and easy to set up. All you need is your bank account number and sort code.
Back to top
We base your monthly payments on the amount of energy you have used over the last 12 months. We take what you’ve used in spring, summer, autumn and winter and average it out so that you pay a set monthly figure to cover you all year round.
Not been with us for over a year? Don’t worry, just contact us and one of our expert advisers will be happy to suggest a figure based on your lifestyle and the size of your property.
Back to top
We review your account at least once a year to make sure you’re not paying too much or too little. However you’ll still get regular statements so you can keep an eye on how much you’re using.
It’s important we have accurate meter readings to help us ensure you’re paying the right amount for your energy. To check your meter readings are right, please check your statement. If the meter reading is estimated and you’d like to give us your reading, you can provide them online or give us a call on our 24-hour Meterline - 0800 220 995.
Back to top
It's so easy to set up a Direct Debit and you can relax in the knowledge your bills are being taken care of. It’s simple to set up a Direct Debit for your gas or electric account, then you can relax in the knowledge your bills are being taken care of.
You can contact us online or phone us on 0845 073 3030 to set up a Direct Debit for electricity or 0845 678 0055 for gas.
Back to top
We know everyone’s different. So if you like the idea of being able to manage your payments but aren't sure if a monthly Direct Debit's for you, check out our other payment options listed on our 'Ways to pay' page.
Back to top